IT Maintenance and Operations Have you ever forgotten your computer password The success of your implementation will also largely Every fleet knows that any time a truck spends off team of expertly trained technicians who specialize or needed help setting up new office hardware like depend on integrating any third-party systems the road is time that results in lost productivity in installing this type of equipment and can do so on a printer or copier? If so, you know how crucial into your fleet mobility platform. Many fleets rely and lost revenue. Maximizing equipment uptime is a schedule that best fits your fleet’s needs. your IT staff is in managing business technology. on the data collected at the vehicle to inform back very much an art and a science and it is important Understanding new technologies: Unlike many In-cab hardware is no different. office software related to dispatch, maintenance to maintain this uptime during the rollout of new older systems, which required complex installations and payroll. These integrations can be complex and in-cab hardware. This includes: involving the removal of a cab’s headliner to run It is imperative to work with your IT team to not necessarily something your IT staff is used to manage the rollout of your new investment. While creating and maintaining. This is why it is imperative Pairing installations with planned maintenance: cables and cords, newer solutions can be plugged you may have an existing process to manage your that your technology partner has experience and Similar to the point above, consider rolling out directly into a vehicle’s dash, cutting install times current in-cab solutions, this switch provides an can work with you to properly configure these new equipment in phases so as to minimize the down significantly. opportunity to revisit it to identify areas that could integrations and ensure a proper flow of data overall downtime on your vehicle base. Are certain Does your technology partner offer solutions that be updated and improved upon. Key points to between systems. vehicles coming in for planned maintenance? can be installed in a more straightforward way? discuss include: Coordinating installation of new in-cab hardware This streamlined approach also enables you to skip At Trimble, we have a dedicated team of integration at these times can help you address both areas removing these old cables and cords from your | Developing a strategy to manage the inventory services who are focused on ensuring that our without having to take a truck off the road twice. of displays and in-cab equipment, as well as customers’ integrations are working properly across previous in-cab system. In most cases, you can accessories like cables and mounting devices the hundreds of software providers we connect with. Leaning on trained technicians: It is also a good simply remove the old display and mount and leave By working with a dedicated resource like this, you practice to evaluate your capacity to manage these the hidden cables in place. | Creating a framework to troubleshoot user installations in house. Involve your maintenance issues and repair equipment, as needed can get the benefits of these integrations without Exploring OEM integrations: It is also valuable to the hassles of maintaining them. and operations teams to see how best to work understand if your technology provider works with | Identifying who within IT is tasked with installations into their existing workflows. It is vehicle original equipment manufacturers (OEMs). support, so that users and back office also worth considering outsourcing some of the For example, Trimble’s PeopleNet Mobile Gateway™ personnel know who to go to with questions installation work through your technology provider (PMG) is factory-installed on every Peterbilt and and assistance so your maintenance teams can focus on the repair Kenworth equipped with MX-13 engines. This and maintenance of your trucks. means that a display is all that is required to begin | Asking your technology provider if they offer a recycling program to help you safely dispose of Does your technology partner offer installation leveraging the system and the benefits that come existing equipment services? Outsourcing this work can help take the with it. burden of installations off of your fleet, leaning on a 101010