9 Trimble Transportation Bridge the Divide Most fleet maintenance systems are equipped to manage internal shop activities and information. Even so, many lack the necessary tools to gain total visibility and control of outsourced maintenance events. This bridge connects companies with internal shops to an extended network of dealers, truck stops and OEM service centers using a fully connected and paperless system for efficient and transparent management of the entire repair order lifecycle. Direct and seamless repair order integration between fleets and their trusted vendor networks delivers an accurate and current picture of repairs and the cost of work that is done not only within their own shops but outside their own locations. With the integration, fleet managers communicate electronically with outside maintenance service and repair networks within their native fleet maintenance software system. Through instant connectivity with established vendors, fleets can order work and receive estimates quickly and provide the ability to view all part and labor line details. Fleet managers can also maintain an important degree of control by having the ability to exclude service items from the repair order estimate before they accept or reject the work order. The direct line of communication remains open throughout the repair order to receive status updates and manage exceptions. Upon completion, the final repair order data and invoice details can be imported with a single click into the TMT Fleet Maintenance system. Having a complete electronic repair order process for outside service events will reduce administrative overhead by eliminating data entry time and the exchanging of emails and phone calls with vendors. The repair order integration also extends data accuracy when working with external service providers and minimizes estimate-invoice mismatches and overbilling. Bridge 4: Vendor RO Integration 9 The proactive maintenance notification and scheduling process reduces downtime associated with outsource service events by 25 to 50% Trimble Transportation Bridge the Divide